Zhuque

Product Overview

Zhuque is a business integration platform launched by Burgeon Technology. Built on Burgeon’s integrated technical base, it empowers six core scenarios and addresses key challenges for retail enterprises in omni‑channel operations.

Technical Base

Relying on Burgeon’s integrated technical base, Zhuque features five core capabilities:

Customization Capability: Copes with personalized businesses and supports flexible customization

Upgrade & Iteration Capability: Two‑week product‑driven iteration mode with zero‑downtime upgrades; interface changes bring no impact on businesses

Cloud Services: Brands do not need to bear high cloud resource costs and can perform elastic capacity expansion according to business plans

Security & O&M Assurance: Equipped with professional‑grade operation and maintenance as well as a comprehensive security system to timely comply with new provisions of China’s cybersecurity laws

Battle‑tested Technical Team: 2+ technical centers (Shanghai & Nanjing), more than 1000 technical engineers, over 25 years of R&D and practical accumulation of digital systems for top‑tier clients

Empowerment for Six Scenarios

Scenario 1: Promotion Simulation — Cumbersome promotion rules and difficult cost estimation. Zhuque’s "Promotion Simulation Mechanism" delivers early warnings for 90% of issues 72 hours in advance. It supports hundreds of campaign types and eliminates profit‑loss risks.

Scenario 2: Multi‑channel Fulfillment — Poor fulfillment performance caused by channel fragmentation. Zhuque’s "Omni‑channel Fulfillment Engine" can process massive order volumes at the million‑order level. It has been connected with over 100 diverse channels to realize integrated online‑offline fulfillment.

Scenario 3: Orders, Order Interception and After‑sales — Fragmented after‑sales workflows. Zhuque’s "After‑sales Linkage System" covers the full reverse‑logistics process, providing one‑stop solutions for after‑sales challenges including returns, exchanges, return‑exchange conversion and order interception.

Scenario 4: Unified Inventory — Lost sales opportunities due to inventory silos. "Dynamic Sharing" maximizes sales opportunities, and "Safety Stock" effectively addresses the challenge of limited inventory in O2O stores.

Scenario 5: Pre‑sale Order Pre‑positioning — Inaccurate pre‑warehouse deployment. Zhuque’s "Large‑promotion Pre‑sale Strategy" can simulate more than 100 pre‑warehouse allocation schemes, locking in the optimal inventory distribution in advance, so that 90% of orders can be shipped immediately after final payment is completed.

Scenario 6: Omni‑channel Settlement — Dilemma in verification brought by frequent business changes. Zhuque’s "Omni‑channel Settlement Hub" supports automatic ownership judgment of benefits for multiple entities and real‑time visual tracking of capital flows.

Three Core Advantages

As a Business Middle Platform: Bid farewell to the drawbacks of "high cost, long lead time and low effectiveness"

As an Integrated Product: Ready‑to‑use, switchable ecosystem, shared benefits

Delivery & Operation‑Maintenance: Faster go‑live, better business adaptability, easier operation and maintenance