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OMS

Rosefinch(ROS)  — OMS Order Management Platform

Unified Order Management, Efficient Omnichannel Fulfillment

Manage omnichannel orders, fulfillment, logistics, returns, and settlement through one unified platform.

Omnichannel Orders · Unified Management

Intelligent Routing · Nearest Fulfillment

Returns Management · End-to-End Traceability

Warehouse & Logistics · Lower Costs, Higher Efficiency

Unified Omnichannel Order Management

Manage orders from every channel through one unified platform, streamlining fulfillment, warehousing, and returns to accelerate operations and deliver a seamless customer experience.

 
 

Omnichannel Inventory Allocation

Synchronize inventory across channels to maximize utilization, with continuous product updates that adapt to evolving platform requirements.

Rapid Response Dynamic Allocation
01

Unified Cross-Platform Order Management

Process orders from multiple stores and platforms through one unified management platform.

Multi-Platform Unified View
02

All-in-One · Continuous Innovation

Free upgrades for emerging platform scenarios continuously empower merchants.

Free Upgrades New Scenarios
03

Granular Management

Meet advanced e-commerce management needs with proven capabilities used by leading merchants.

Custom Features Enterprise Capabilities
04

Omnichannel · Multi-Scenario Support

Support unified customization across presales, livestream commerce, omnichannel retail, local commerce, and more.

Presales Livestream Commerce Local Commerce
05

Data Automation · Custom Workflows

Automate order and logistics strategies, securely access marketplace data, and integrate with existing business systems.

Automation Open API
06

Eight Pillars of Omnichannel Operations

From core infrastructure to new business integration, build standardized, reusable, and scalable business capabilities.

  • 01

    Orders

    Support order consolidation, intelligent routing, order splitting and merging, with standardized processing for omnichannel order fulfillment.
  • 02

    Stores

    Support direct, franchise, and partner stores with inventory, promotions, replenishment, and store performance management.
  • 03

    Master Data

    Centralize organizations, channels, stores, employees, products, and other master data to build a unified business foundation.
  • 04

    After-Sales

    Support returns, exchanges, refunds, order cancellation, and reverse logistics workflows.
  • 05

    Inventory

    Support inventory management, shared inventory visibility, channel allocation, and store-level inventory management.
  • 06

    Settlement

    Support performance allocation, incentive programs, and merchandise settlement with unified business and financial reconciliation.
  • 07

    Fulfillment

    Configure fulfillment rules, order rejection policies, and credit controls to ensure reliable omnichannel fulfillment.
  • 08

    Business Integration

    Quickly connect new commerce platforms and business systems to support continuous business expansion.

Six Core Use Cases for Unified Omnichannel Operations

From marketing and orders to inventory, fulfillment, and settlement, empowering unified omnichannel operations.

Six Core Use Cases for Unified Omnichannel Operations<

Cloud-Native + OceanBase

Powered by Burgeon's unified technology foundation, delivering customization, continuous innovation, cloud scalability, secure operations, and reliable delivery.

Why Choose Burgeon

Lightweight, unified, and easy to deploy, helping retailers reduce costs, accelerate implementation, and simplify digital transformation.

Customer Stories

A leading Chinese sports brand offering trend-driven designs across a full range of sportswear.
American retro sneakers with timeless style for versatile everyday wear.
Iconic wool-lined boots, warm, soft, and perfect for fall and winter.
Minimalist apparel in natural fabrics, designed for premium everyday wear.
A leading Chinese women's footwear brand offering versatile styles for work, casual, and everyday wear.
A Chinese womenswear brand blending natural comfort with relaxed silhouettes and refined Eastern aesthetics.
An American premium lifestyle brand known for its iconic red, white, and blue logo and timeless preppy style.

FAQ

Transform Every Store into a Growth Engine

 

Discover the best-fit digital store solution based on your store network, business model, promotions, membership program, and current systems.
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